Dennis McCafferty

Why Companies Struggle With IoT Data Two-Tiered Benefits 53% of survey participants said the primary driver for IoT projects is to optimize existing

Six Biggest Challenges Facing IT Managers Top Management Priorities Process management: 86%, Performance management: 72%, Change management: 68%, Quality

Why Confidence Is Declining Among IT Workers Big Picture The overall Employee Confidence Index among IT workers declined to 57.4 in the fourth quarter of

IT Systems Fall Short of Contact Center Needs Tech Connection More than 35% of all contact center interactions are now digitally enabled via email, Web

Doubts Raised Over IT's Strategic Potential Consensus Statement 65% of surveyed non-IT execs said the improvement of the effectiveness of business

How Tech Megatrends Put More Pressure on IT Mixed Signals 67% of surveyed global IT decision makers view tech as a key strategic lever for business

Tips on How to Spot a Jerk Before They’re Hired Conflicting Chemistry 83% of IT professionals surveyed said they've worked with a jerk within the

CIOs Are Emerging as Vital Business Influencers The CIO as Chief ‘Integration’ Officer CIOs increasingly have to harness emerging, disruptive tech to

Fatigue Cited as Cause of Many Workplace Mistakes Zzzzz … 48% of surveyed U.S. professionals are distracted by fatigue at work. Error Prone 66% of those

Things Workers Really Say When They’re Running Late Time Challenged 23% of surveyed workers come to work late at least once a month, and 14% do so

Office Romances Abound in Today’s Workplace Love and Work 37% of employees surveyed have dated a co-worker, and 30% of those courtships have led to

Why Poor Data Quality Is Impacting Profits Unreliable Source 92% of survey respondents said their customer/prospect data may be inaccurate in some way.